Find out how we helped Kliemannsland automate their event management. We have optimized the inquiry and booking system to combine creativity and efficiency and give the team more freedom for unique events and projects.
weniger manueller Arbeitsaufwand
faster order processing
Wochen von der Idee bis zum Go-Live
New inquiries and project-related information are immediately recorded & updated based on actions.
All inquiries and projects are structured, updated and managed in the database and interfaces.
Recurring processes run independently โ less manual work, more efficiency for the team.
Automated and efficient integration of internal & external communication via email, Slack and calendar.
All important information about events & inquiries as clear fact sheets and structured plans for team & customers.
New inquiries and project-related information are immediately recorded & updated based on actions.
All inquiries and projects are structured, updated and managed in the database and interfaces.
Recurring processes run independently โ less manual work, more efficiency for the team.
Automated and efficient integration of internal & external communication via email, Slack and calendar.
All important information about events & inquiries as clear fact sheets and structured plans for team & customers.
Kliemannsland stands for creativity, community and an inexhaustible stream of ideas. Whether it's events, productions or craft projects โ this is where people try out, build and celebrate. But the more interest in events grew, the more important it was to organize the processes professionally without losing creative character. This is exactly where we came in: Our goal was to optimize booking and enquiry management so that the team had more time for what makes Kliemannsland special โ spontaneous events, experimental formats and a unique community spirit.
Countless event inquiries came in every week โ especially for weddings. To keep track of things, tables were maintained and queries were collected via a simple email address. But the more inquiries came in, the more difficult it became to keep track of the status of each request. In addition, each customer had specific wishes, which had to be discussed individually. Communication became more extensive, which increasingly challenged the team.
โWe often had to chase down inquiries or clarify details later on โ this quickly became confusing due to the large number of inquiries.โ
As a solution, we developed automation based on Airtable, which records and manages all requests centrally. A structured online form now ensures that every request provides the most important information directly, without the team having to follow up. Through automated communication, interested parties always stay up to date, receive answers in real time and can book directly available appointments via a calendar integration. Internally, a clear system of tasks and responsibilities ensures that no request goes unheeded and that every event is reliably guided through the entire process โ from the initial request to the final confirmation.
With automation, the team was able to process inquiries faster, establish structured processes, and improve the customer experience. Thanks to the central system, all information is bundled, bookings are more transparent and the team can concentrate on the important aspects of the events.
Managing event requests used to be a real challenge. Emails were constantly getting lost or had to be laboriously followed up. Since automation, everything is much more structured and the team can concentrate fully on the events again.
โOur mailbox was full of inquiries, but the overview was missing. Now everything is running in order โ a huge relief for us.โ
In the past, chaos was inevitable โ countless inquiries, unclear responsibilities. Now everything is running in an orderly manner without us having to constantly follow up. Automation does so much work for us that we can finally concentrate on what makes Kliemannsland special again.
With the new automation, Kliemannsland was able to process its event requests much faster and more clearly. Central administration saves time, reduces manual reconciliations and ensures seamless communication โ both internally and with customers. This leaves more room for creative ideas and spontaneous events without organizational challenges getting in the way.
The new system provides a solid basis that can be further expanded in the future. With additional automation, the process can be further refined so that the team can fully concentrate on what makes Kliemannsland special: exceptional events with heart and passion. If you are looking for optimised event organisation yourself, you should definitely be inspired by the experiences of Kliemannsland.
Let us also optimize and revolutionize your event management!
Find out how we helped Kliemannsland automate their event management. We have optimized the inquiry and booking system to combine creativity and efficiency and give the team more freedom for unique events and projects.
weniger manueller Arbeitsaufwand
faster order processing
Wochen von der Idee bis zum Go-Live
New inquiries and project-related information are immediately recorded & updated based on actions.
All inquiries and projects are structured, updated and managed in the database and interfaces.
Recurring processes run independently โ less manual work, more efficiency for the team.
Automated and efficient integration of internal & external communication via email, Slack and calendar.
All important information about events & inquiries as clear fact sheets and structured plans for team & customers.
New inquiries and project-related information are immediately recorded & updated based on actions.
All inquiries and projects are structured, updated and managed in the database and interfaces.
Recurring processes run independently โ less manual work, more efficiency for the team.
Automated and efficient integration of internal & external communication via email, Slack and calendar.
All important information about events & inquiries as clear fact sheets and structured plans for team & customers.
Kliemannsland stands for creativity, community and an inexhaustible stream of ideas. Whether it's events, productions or craft projects โ this is where people try out, build and celebrate. But the more interest in events grew, the more important it was to organize the processes professionally without losing creative character. This is exactly where we came in: Our goal was to optimize booking and enquiry management so that the team had more time for what makes Kliemannsland special โ spontaneous events, experimental formats and a unique community spirit.
Countless event inquiries came in every week โ especially for weddings. To keep track of things, tables were maintained and queries were collected via a simple email address. But the more inquiries came in, the more difficult it became to keep track of the status of each request. In addition, each customer had specific wishes, which had to be discussed individually. Communication became more extensive, which increasingly challenged the team.
โWe often had to chase down inquiries or clarify details later on โ this quickly became confusing due to the large number of inquiries.โ
As a solution, we developed automation based on Airtable, which records and manages all requests centrally. A structured online form now ensures that every request provides the most important information directly, without the team having to follow up. Through automated communication, interested parties always stay up to date, receive answers in real time and can book directly available appointments via a calendar integration. Internally, a clear system of tasks and responsibilities ensures that no request goes unheeded and that every event is reliably guided through the entire process โ from the initial request to the final confirmation.
With automation, the team was able to process inquiries faster, establish structured processes, and improve the customer experience. Thanks to the central system, all information is bundled, bookings are more transparent and the team can concentrate on the important aspects of the events.
Managing event requests used to be a real challenge. Emails were constantly getting lost or had to be laboriously followed up. Since automation, everything is much more structured and the team can concentrate fully on the events again.
โOur mailbox was full of inquiries, but the overview was missing. Now everything is running in order โ a huge relief for us.โ
In the past, chaos was inevitable โ countless inquiries, unclear responsibilities. Now everything is running in an orderly manner without us having to constantly follow up. Automation does so much work for us that we can finally concentrate on what makes Kliemannsland special again.
With the new automation, Kliemannsland was able to process its event requests much faster and more clearly. Central administration saves time, reduces manual reconciliations and ensures seamless communication โ both internally and with customers. This leaves more room for creative ideas and spontaneous events without organizational challenges getting in the way.
The new system provides a solid basis that can be further expanded in the future. With additional automation, the process can be further refined so that the team can fully concentrate on what makes Kliemannsland special: exceptional events with heart and passion. If you are looking for optimised event organisation yourself, you should definitely be inspired by the experiences of Kliemannsland.
Let us also optimize and revolutionize your event management!
